Shipping Policy
Free Shipping for Orders Over $79!*
We partner with SF Express and DHL, and we ship worldwide.
*For shipping destinations in Hawaii, all packages are sent via DHL to ensure timely delivery. Therefore, we charge a small shipping fee ($12) to cover some of the DHL shipping cost.
Please refer to our product page for product-specific arrival times.
Orders are typically fulfilled in 3 business days.
*Please note that DHL tracking number is generally provided to us 3 days after the actual fulfillment. You will receive an email notification as soon as we have the tracking number.
You can track your order here.
Email support@projectisr.com with your order # and address before your order is fulfilled. Once the order is fulfilled, we may not be able to modify the address since the package is already on route.
One Product Standard
The ultimate goal and guiding principle of our quality standard are "to enable our customers to shop with their eyes closed," and to have ZERO concern when shopping in our store.
Our designer team examines the entire clothing selection piece by piece and into the very details. We have 47 criteria in place to ensure only the best of the best gets listed on our website. We want to openly share these details with you. Below is a shortened version of our standards:
Design:
Fabric/Materials
Construction/Production Quality
Reliability