Shipping & Return Policy

 

Shipping Policy

 

We partner with SF Express & DHL and we ship worldwide.

Order is generally shipped within 2 business days and the international shipping time-frame is generally around 5-9 business days.

COVID-19 Update: Most packages will arrive within the specified time frame. However, certain packages may take an additional 1-2 days if the local carriers are affected.

 

 

Online Returns

 

We offer 100% satisfaction guaranteed and you can return the items you purchased if the item is unworn and undamaged (product tag not removed) within 14 days after the date of delivery.

You can initiate a return by emailing support@projectisr.com along with your Order Number, which can be found in your order confirmation email

After your return is received and inspected, we will send you an email notifying you that we have received the returned product and whether or not the return has been approved for a refund.

All approved refunds will be credited to your original method of payment. If the refund is being issued to a credit card, depending on your credit card company, it may take an additional 2-10 Business Days after your credit is processed for it to post to your account.

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