Redo Return Coverage

Redo Return Coverage

A smoother and more convenient return experience with added protection at checkout.

What Is Redo Return Coverage?

Redo Return Coverage is an optional return protection service available at checkout. All customers, whether or not they purchase Redo Return Coverage, can submit return and exchange requests through the Redo online return portal.

The primary benefit of Redo Return Coverage is that it provides unlimited eligible returns and exchanges for the covered order, as long as each request complies with PROJECTISR’s return policy.

Benefits of Redo Return Coverage

Unlimited Returns & Exchanges

Eligible covered orders can receive unlimited returns and exchanges.

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Prepaid Return Labels

Receive prepaid return shipping labels for eligible requests.

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Easy Return Tracking

Enjoy clearer return tracking and smoother refund or exchange processing.

A Better Return Experience

Reduce return shipping costs and enjoy a more convenient process.

Are Returns and Exchanges Unlimited?

Yes. Redo Return Coverage allows an unlimited number of eligible returns and exchanges for the covered order.

However, every request must still comply with PROJECTISR’s return policy, including requirements related to:

  • Return window
  • Item condition
  • Product eligibility
  • Final sale or non-returnable items

Redo Return Coverage does not override PROJECTISR’s return policy. Requests may still be denied if they do not meet the applicable requirements.

What Is Not Covered

Items marked final sale or non-returnable
Items returned outside the applicable return window
Items that have been worn, washed, damaged, stained, altered, or used
Returns or exchanges that do not meet PROJECTISR’s return policy
Shipping delays, lost packages, or delivery issues unrelated to an approved return
Orders that did not include Redo Return Coverage at checkout